THE HEARTBEAT OF OUR INNOVATION
The future of performance enhancement isn’t taught—it’s engineered. Welcome to The Performance Lab, the central R&D unit of the United States Online University. This is the very core of our new direction. The Performance Lab is not a physical place; it is a dynamic process that fuses the profound insights of our domain experts with the technological power of artificial intelligence, software engineering, and data analytics. Our sole objective: to engineer the proprietary, high-impact instruments that form the foundation of our PERFORMANCE TOOLKIT, giving our members in the HUMAN INTELLIGENCE NETWORK an unfair market advantage.
OUR INNOVATION PROCESS: FROM INSIGHT TO INSTRUMENT
THE FOUR-STAGE PROCESS
Every tool we build passes through a rigorous, four-stage process that merges human expertise with technological precision.
- Insight & Discovery: It all begins with a real-world challenge. Our senior subject matter experts and Vanguard Fellows identify the most critical performance gaps and unsolved problems within their respective industries. They provide the invaluable context that no AI can discover alone.
- Engineering & Prototyping: The core team at The Performance Lab, led by Tim Hays, translates these insights into functional prototypes. This is where algorithms are written, user interfaces are designed, and “Symbiotic Intelligence” is given architectural form.
- Network Testing: No instrument is deployed without the ultimate real-world test. Prototypes are released exclusively to our Partners within the Human Intelligence Network. Their direct feedback is critical to sharpening each tool for maximum efficacy.
- Deployment: After successful testing, the finished instrument is integrated into the Performance Toolkit, ready to be leveraged by the appropriate partnership tiers to create measurable results for their clients.
A VISIONARY AT THE HELM
LED BY TIM HAYS
Executive Director of Performance Engineering, Associate Professor of Computer Science and Software Development
The technological vision of The Performance Lab is embodied by Professor Hays. With over two decades of experience in software development and as a pioneer in applying Artificial Intelligence, Virtual Reality, and Augmented Reality, he is the driving force behind USOU’s digital platform. As the head of the Lab, he ensures that every innovation is not just technologically brilliant, but strategically relevant and powerfully effective in practice. His expertise is the bridge between what is technologically possible and what is most valuable to our members.
CURRENT PROJECTS
VALUE OF INVESTMENT
Click for more informationVALUE OF INVESTMENT
Determining actual benefits of investing in training and development is quite complex. The Return on Investment (ROI) is merely a part of the entire process that we call Value of Investment. With the VOI mindset, we are conscious of the fact that in many situations, the ROI may show a negative result; however, the given training or development intervention may be of great value and nonetheless should be carried out.
MANAGEMENT
Click for more informationMANAGEMENT
This Performance Prompter will be for Management Training. We already developed a Performance Prompter for Sales Training. This Augmented Reality (AR) system provides instant feedback during the role play exercise and makes behavior shaping possible. This new approach rises the effectiveness of role playing to unexpected heights.
COMMUNICATION
Click for more informationCOMMUNICATION
This Performance Prompter will be for Communication Training. We already developed a Performance Prompter for Sales Training. This Augmented Reality (AR) system provides instant feedback during the role play exercise and makes behavior shaping possible. This new approach rises the effectiveness of role playing to unexpected heights.
SALES SIMULATOR
Click for more informationSALES SIMULATOR
This Sales Simulator is based on extensive research with more than 3,000 sales professionals. The study identified the core competencies and success factors of top performers. The competency-based approach of the simulator will guarantee measurable results through the development of strategic thinking and acting. This simulator will provide High Impact Training.
HRD ASSESSMENT
Click for more informationHRD ASSESSMENT
The biggest challenge in modern HRD is how to best integrate and implement the new technologies available to optimize training & development. How well adapted is your department to the fast changing technologies? The HRD Assessment will show if your approach is right or if you are missing out on strategies and tools that are potential game-changers.
BIG DATA
Click for more informationBIG DATA
The collection and interpretation of information – the right information – can significantly contribute to decision-making and problem-solving. However, processing large amounts of data is a challenging task that is not easy to overcome. Artificial intelligence (AI) is already being successfully used in medicine, and our researcher and program developer, Prof. Tim Hays, is an authority in this field. Here is the link to his website.
VIRTUAL HEADQUARTERS OF THE HUMAN INTELLIGENCE NETWORKS
