Description
Let’s assume you have a great product, people want what it does and you can prove it. But they still don’t buy, even after you showed them that buying would be the logical thing to do. That means you have a credibility problem. The simulator provides all the strategies and answers you need to overcome credibility problems. You learn how to handle objections on a logical level and if necessary on an emotional level and establish trust.
Customers nowadays are more skeptical and suspicious than ever before. This may be a result of past experiences. Nothing is more dangerous to a deal than letting credibility objections go unaddressed until the end of the presentation. The longer a customer hovers over a credibility objection, the stronger his/her opinion becomes, and the harder you’ll have to fight to overcome it. Dealing with credibility objections immediately when they surface is absolutely critical. You can proactively identify them by asking questions related to trust.
If you present your product or service before you have established a high enough level of trust you will automatically face credibility objections that can ruin the opportunity to convert a prospect into a customer. This is why listening and asking questions at the beginning is absolutely necessary to building trust. In the STAR Sales Simulator, you will deal with the most difficult credibility objections and solutions.